Wednesday, July 06, 2011
making suggestions
I'm at the conference of the International Pragmatics Association in Manchester (UK) this week, and I was interested to see that there's a poster in the poster session (which is already posted, though the session's not till tomorrow) on directive speech acts in AmE and BrE. 'Directive speech act' means an utterance that is intended to get someone to do something. Being an impatient sort, I've looked up the author of the paper, Ilka Flöck of Carl von Ossietzky Universität Oldenburg, and found an earlier paper by her on another aspect of the issue. The PDF is here, if you'd like to read it yourself.
The British (and English people, more specifically) are often stereotyped as being very indirect in their style--that is, implying their meanings rather than saying exactly what they mean. (The stereotypical British use of irony is a classic example of this--saying the opposite of what one means in order to implicate one's true meaning.) Americans, on the other hand, are often stereotyped as being very direct--brash or bossy, even.
So, what happens when people from these cultures make suggestions? For her study, Flöck defines suggestions as follows:
A speech act is understood as a suggestion when the following conditions apply:
- The speaker (S) wants the hearer (H) to consider the action proposed.
- S and H know that H is not obliged to carry out the action proposed by S.
- S believes that the suggestion is in the interest of H.
- S may or may not include herself in the proposed action (Flöck 2011: 69)
Flöck looked for suggestions in two corpora of spoken English: the Santa Barbara Corpus of Spoken American English and the British component of the International Corpus of English. Skipping to the end, she found that:
Apart from modest preferences for one or the other head act or modification strategy, no major differences between the two varieties could be observed. Unlike other speech acts, suggestions might therefore not have a strong potential for intercultural misunderstanding. (Flöck 2011: 79; emphasis added)
That is, on the whole, the British and Americans do not differ in whether they prefer direct or indirect strategies for suggestions. What Flöck did find were some differences in how the indirect strategies are phrased, with the British modifying their requests more (using 'upgraders' and 'downtoners') and Americans relying more on the 'head' of the suggestion--the unadorned sentence and its verb phrase in particular.
Now, I do not want to claim that I am not bossy. I'm a first-born. I'm a teacher. Of course I'm bossy. But at the same time, I do not perceive myself as being anywhere near as bossy as a certain Englishman thinks I am. And I suspect that this might be because of some of the different preferences for phrasing Flöck noticed. One difference was in the modal verbs used in suggestions. British speakers used more modals of obligation (should, shall), while Americans tended toward(s) can, but Americans also used more Why don't you...? (Note: the fact that you say either is not counterevidence to this! Both cultures use all these strategies--but at different rates in the corpora.)
The British-preferred modals of obligation are considered by Flöck to be more direct. That is, they're communicating the directive meaning: 'I think you should do this'. Can on the other hand, is (arguably--depending on how you like your modal verb analysis) ambiguous between a weak obligatory meaning and a capability meaning: i.e. 'you are able to do this and therefore you have the option to do it'. My question is: might should-preferers perceive can as too ambiguous for use in this context, or find its option-giving meaning to be insincere? Or am I basing too much of my hypothesi{z/s}ing on the fact that my husband thinks I'm bossy?
I can also see that Why don't you... might be perceived as bossy. It has no modal at all. It sounds like it's implying that the other person should have already thought of doing the suggested thing.
And I think (but these kinds of self-reportings are notoriously [BrE] dodgy) that I use can (e.g. Can you do it this way? You can try this.*) a bit and that I use Why don't you a lot more than BH would. And when he either automatically does the suggested thing or takes issue with me being bossy, I sometimes say: Wait a minute! It was just a question/suggestion!
The British indirectness tends to come from the use of modifiers, such as with understaters like a bit, to begin with, for the moment and downgraders like just, perhaps, at least, maybe, probably. With these markers missing, no wonder British people (for it's probably more than just BH) find me bossy.
Because I'm away from my books and because it's hard to google research on US/UK interactions,** I haven't anything more hard-evidency to offer you about mutual stereotypes of bossiness or about suggestion styles. My suspicion is that Americans are more likely to expect negotiation to follow suggestions, whereas the British are more likely to expect compliance (possibly with a bit of griping about it afterwards--this fits with the British complaint culture: see this or this, for example).
Flöck's paper here at IPrA compares her corpus results to what people do in the classic pragmatics research tool: the Discourse Completion Task (essentially, a written role-play). And I'll just say, it looks like the DCT doesn't do very well. Go Corpus Linguistics!
Before I leave, to the long-suffering Better Half: Happy Anniversary!
* Could is not in Flöck's modal comparison chart. I'm assuming that when she says can, she means can and not can/could, but I might be wrong about that. For me, could is much more natural in suggestions than can, and it's a bit more indirect).
Now, I do not want to claim that I am not bossy. I'm a first-born. I'm a teacher. Of course I'm bossy. But at the same time, I do not perceive myself as being anywhere near as bossy as a certain Englishman thinks I am. And I suspect that this might be because of some of the different preferences for phrasing Flöck noticed. One difference was in the modal verbs used in suggestions. British speakers used more modals of obligation (should, shall), while Americans tended toward(s) can, but Americans also used more Why don't you...? (Note: the fact that you say either is not counterevidence to this! Both cultures use all these strategies--but at different rates in the corpora.)
The British-preferred modals of obligation are considered by Flöck to be more direct. That is, they're communicating the directive meaning: 'I think you should do this'. Can on the other hand, is (arguably--depending on how you like your modal verb analysis) ambiguous between a weak obligatory meaning and a capability meaning: i.e. 'you are able to do this and therefore you have the option to do it'. My question is: might should-preferers perceive can as too ambiguous for use in this context, or find its option-giving meaning to be insincere? Or am I basing too much of my hypothesi{z/s}ing on the fact that my husband thinks I'm bossy?
I can also see that Why don't you... might be perceived as bossy. It has no modal at all. It sounds like it's implying that the other person should have already thought of doing the suggested thing.
And I think (but these kinds of self-reportings are notoriously [BrE] dodgy) that I use can (e.g. Can you do it this way? You can try this.*) a bit and that I use Why don't you a lot more than BH would. And when he either automatically does the suggested thing or takes issue with me being bossy, I sometimes say: Wait a minute! It was just a question/suggestion!
The British indirectness tends to come from the use of modifiers, such as with understaters like a bit, to begin with, for the moment and downgraders like just, perhaps, at least, maybe, probably. With these markers missing, no wonder British people (for it's probably more than just BH) find me bossy.
Because I'm away from my books and because it's hard to google research on US/UK interactions,** I haven't anything more hard-evidency to offer you about mutual stereotypes of bossiness or about suggestion styles. My suspicion is that Americans are more likely to expect negotiation to follow suggestions, whereas the British are more likely to expect compliance (possibly with a bit of griping about it afterwards--this fits with the British complaint culture: see this or this, for example).
Flöck's paper here at IPrA compares her corpus results to what people do in the classic pragmatics research tool: the Discourse Completion Task (essentially, a written role-play). And I'll just say, it looks like the DCT doesn't do very well. Go Corpus Linguistics!
Before I leave, to the long-suffering Better Half: Happy Anniversary!
* Could is not in Flöck's modal comparison chart. I'm assuming that when she says can, she means can and not can/could, but I might be wrong about that. For me, could is much more natural in suggestions than can, and it's a bit more indirect).
** Because one gets everything on American-Chinese interactions that happen to cite something from the British Journal of Psychology and so on and so forth.
References
Flöck, Ilka (2011) "Suggestions in British and American English. A corpus-linguistic study." Paper presented at the 33rd annual meeting of the German Linguistic Society 2011 [Deutsche Gesellschaft für Sprachwissenschaft, DGfS], Göttingen, February 2011.
Flöck, Ilka (2011) "‘Don't tell a great man what to do’: Directive speech acts in American and British English conversations." Poster presented at the 12th International Pragmatics Conference, Manchester, July 2011.
Source: http://separatedbyacommonlanguage.blogspot.com/2011/07/making-suggestions.html
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